Quality Policy of Gassol Solutions Pvt. Ltd.
At Gassol Solutions Pvt. Ltd., our primary goal is to fully satisfy our clients’ needs. We aim to make a meaningful impact on society while continually evolving as an innovative and adaptive organisation.
Management Commitment:
We are dedicated to upholding the standards of ISO 9001 and ISO 17020. Our top leadership will routinely review our quality management system to guarantee its ongoing effectiveness and appropriateness for our business objectives.
Employee Accountability:
All team members of Gassol Solutions Pvt. Ltd. are obliged to acquaint themselves with our quality guidelines. It’s vital for everyone to integrate these standards and procedures into their daily tasks to ensure the quality of our services and products.
Quality Objectives of Gassol Solutions Pvt. Ltd.
- Deliver services that meet contractual obligations while exceeding customer needs and expectations.
- Sustain the accredited status of our quality management system.
- Commit to ongoing improvement in the efficacy of our quality management protocols.
- Achieve less than a 5% rate of late inspection report submissions on a monthly basis.
- Attain a zero-reject rate for customer cross-checks on all completed projects.
- Aim for a minimum of 90% of customer feedback scores to be at least ‘Satisfactory’ or higher.